Do I need to be there when service is connected or restored after a cutoff?
For a first attempt to connect service, you are not required to be present. If a second attempt is warranted, your presence is required. Further instructions may be left on your door.

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1. Is there a deposit required to set up residential and/or commercial service?
2. When will my deposit be refunded?
3. Do I need to be there when service is connected or restored after a cutoff?
4. My water bill has been significantly higher these last couple of months. Could this indicate I have a leak somewhere?
5. Do you have a night drop box?
6. Do you offer a partial leak credit?
7. How do you calculate my sewer charge?
8. My sewer charge is higher than my water charge. Why?
9. What if I fill my pool or had a leak during the winter months?