Do I need to be there when service is connected or restored after a cutoff?
For a first attempt to connect service, you are not required to be present. If a second attempt is warranted, your presence is required. Further instructions may be left on your door.

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1. Is there a deposit required to set up residential and/or commercial service?
2. When will my deposit be refunded?
3. Do I need to be there when service is connected or restored after a cutoff?
4. My water bill has been significantly higher these last couple of months. Could this indicate I have a leak somewhere?
5. Do you have a night drop box?
6. Do you offer leak adjustments?
7. How do you calculate my sewer charge?
8. My sewer charge is higher than my water charge. Why?
9. What if I fill my pool or had a leak during the winter months?