For emergencies related to flooding, hazardous waste spill or illegal dumping in progress, please call 911.
Stormwater Hotline 972-292-5800
For other stormwater issues:
REPORT STORMWATER POLLUTION
Drainage and Flooding
Maintenance and Repair
|Perry Harts, PE
||Contact for suggestions or comments on the program.|
Matthew M. Dubois, PE, CFM
||Contact for education, speaking engagements, presentations or volunteer work.|
- Water Bill Inquiries
For questions about your water bill call Utility Billing at (972) 292-5575.
If you feel your bill is incorrect, you can fill out an appeal form. City staff will review and provide you with a credit for any (applicable) overcharges that your account has incurred.
Storm Water Utility Fee Appeal Form