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Phone Service Disrupted Following Fire in Utility Box 

Police Step Up Patrols for Emergencies 

(December 23, 2010)  Fire investigators are working to determine the cause of a fire that damaged a utility box and resulted in a phone service outage. At 3:17 p.m., firefighters were called to the intersection of Fox Ridge Trail and Teel Parkway, which is a quarter mile north of Lebanon. 

Firefighters say AT & T reports its unknown how many phone lines are impacted by this outage; however, the utility box is capable of handling 1,800 phone lines. As a result, the Frisco Police Department will step up patrols in the area to respond to emergencies for those without cell phones. 

AT & T crews are working to restore service; however, company representatives tell Frisco Fire it could take a long as four days (96 hours) to restore service. 

Residents are advised to check their phones for service. If they hear a dial tone, there is NO need to call 911, unless there is an emergency.

City of Frisco, Texas
George A. Purefoy Municipal Center

6101 Frisco Square Blvd
Frisco, Texas 75034
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