The Frisco Fire Department includes sEVEN stations. FFD is made up of 178 paid personnel and approximately 12 volunteer firefighters, who provide professional and administrative support within the Fire Department.
Firefighters’ shift structure includes working 24
hours, followed by 48 hours off-duty. There
are three shifts, dubbed A, B and C. A group
of firefighters assigned to a particular engine,
truck, medic (ambulance) and special operations
make up a “company”. Each fire station has a
different complement of personnel and apparatus.
FFD staffs seven engine/quint companies,
two truck companies, one heavy rescue, one
HazMat/EOC and five medics (ambulances) 24
hours a day. Additional apparatus may be staffed
with off-duty personnel during high call volumes or
9-1-1 emergency calls are answered at the City of Frisco Communications Dispatch Center at the Police Department. Dispatchers assign the emergency calls to Fire Department units using a computer-aided dispatch (CAD) system, allowing the closest available fire apparatus to be dispatched to the call, ensuring a rapid response. Firefighters are alerted via radio and mobile data computers (MDC) with information regarding the type and location of the emergency.
The Frisco Fire Department responds to more than 8,400 emergency calls annually. In addition to fire suppression, FFD provides responses for emergency medical services (EMS); hazardous materials (HAZMAT); specialized rescue, including high angle and swift water; motor vehicle accidents; automatic alarm investigations, and other public assistance calls.