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FAQ 

On January 20, 2009, the Frisco City Council approved a Stormwater Utility Fee that is billed and collected through the monthly city utility bill. The city  began charging the fee October 1, 2009. The following "frequently asked questions (FAQ) and answers” have been designed to provide information to customers on the Stormwater Management Program.

What is stormwater?
Stormwater is  surface water that flows across the land into creeks, rivers and lakes.  

What is a stormwater utility fee?
It is a monthly fee to pay for maintaining Frisco’s Stormwater Management Program (SWMP). The TCEQ (Texas Commission on Environmental Quality) requires communities to reduce stormwater pollution to the maximum extent practicable. The stormwater utility fee will cover the costs of staff, equipment, regulatory fees and public education efforts as part of the City of Frisco’s Stormwater Management Program.

Why is Frisco charging a stormwater fee?
The purpose of the fee is to pay for the unfunded mandate as a result of the TCEQ issuing  a permit to discharge stormwater. This requires communities to implement best management practices to reduce  stormwater pollution  to the maximum extent practicable. TCEQ issued the permit in response to a federal requirement that affects municipalities nationwide.

What does the stormwater fee pay for?
The Stormwater Fee  is used to pay for the programs developed to comply with the six minimum control measures required by the TCEQ permit. These are:

· Public Education
· Public Involvement and Participation
· Illicit Discharge Detection and Elimination
· Construction Site Stormwater Runoff Control
· Post Construction Stormwater Management
· Pollution Prevention and Good House-Keeping

How much are the fees?
The fee schedule is based on the amount of impervious area is on a property.  

What does impervious mean?
Impervious is defined as a surface that does not absorb water. Several examples of impervious areas include asphalt or concrete pavement, parking lots, driveways, sidewalks and buildings.

How does the city know the impervious area of a property?
For nonresidential property City staff determined impervious areas  from  Geographical Information System (GIS) data.  Single-family property was determined by averaging the impervious area on approximately 20,000 properties. From this three tiers of lot size were developed with the appropriate rate.    

What do I do if I think the impervious area calculated by the city is incorrect?
A customer may provide additional information for their property, including a survey or site plan showing the buildings and parking lot. Print out an appeal form to submit with your documentation. City staff will review the information against the aerials used to calculate the impervious areas.

My fee seems too high. What can I do?
If you feel your bill is incorrect, you can fill out an appeal form. City staff will review and provide you with a credit for any (applicable) overcharges that your account has incurred.

Who administers the Stormwater Program and the stormwater fee?
The fee is billed and collected through the City of Frisco Utility Bill Division.  The stormwater program is administered by the Public Works Department.  For additional information about stormwater management, please contact Public Works at 972-292-5800.  For billing questions, please call Utility Billing at 972-292-5575.

 

City of Frisco, Texas
George A. Purefoy Municipal Center

6101 Frisco Square Blvd
Frisco, Texas 75034
972-292-5000
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