New Service

There are 2 options to establish new water, sewer, sanitation, and recycling service.

Option 1

Please come by City Hall. You will need to bring the following:

  • A valid picture identification (driver's license). Out of state driver's licenses are accepted.

Each account is billed a $125 deposit and a $25 non-refundable administrative fee. Accounts requiring same business day connection will be charged an additional $25 fee.

Option 2

You may download the Residential (PDF) / Commercial (PDF) application, fill it out, and return it to City Hall in person, by mail, or by fax to 972-292-5585. You will need to include a copy of your driver's license with your faxed or mailed applications.

Cart Delivery

For all options, your trash and recycling carts will be delivered in 5 business days.

Transferring Service

In order to transfer service from one residence to another in Frisco, a $20 transfer fee along with a $25 non-refundable administrative fee will be collected. Please complete the Transfer Application (PDF) and return it to City Hall in person, by mail, or by fax to 972-292-5585.