Coronavirus (COVID-19) Information

TSA-E Hospitalization Rates

What does TSA-E stand for?  

What happens if we (TSA-E) reach a COVID-19 hospitalization rate of 15%?

  •  Nothing changes until our region maintains a 15% or higher COVID-19 hospitalization rate for seven ( 7 ) consecutive days. 

What happens if we (TSA-E) get to 15% for 7 consecutive days?  

  • Businesses must limit their occupancy rate to 50%, per the Governor’s Executive Order 32 (issued Oct. 7, 2020).    
  • Hospitals must postpone all surgeries and procedures not considered “medically necessary” to diagnose or correct a serious medical condition or preserve life, per the Governor’s Executive Order 31 (issued Sept. 17, 2020).   
  • Hospitals must reserve at least 10-percent of its hospital capacity to treat COVID-19 patients. A hospital may reserve less than 10-percent of its capacity for COVID-19 patients if it belongs to a ‘hospital system’ (more than one hospital) where the cumulative capacity reserved throughout the system is at least 10 percent, per the Governor’s Executive Order 31 (issued Sept. 17, 2020).   

When can businesses go back to operating at 75% capacity?

  • Not until the TSA-E’s COVID-19 hospitalization rate is below 15% for 7 consecutive days.

For latest COVID-19 case data, please visit the following dashboards:

Update Regarding Reporting of COVID-19 Case Data:

(September 1, 2020) Due to the ongoing swings in the data Frisco receives, the city will no longer provide a cumulative Frisco COVID-19 tracking report effective immediately. The cumulative weekly report distributed to subscribers will also be discontinued. Those interested may still access data from Collin and Denton County health authorities, as well as the Texas Department of State Health Services (DSHS). Thank you for understanding.

Free COVID-19 Saliva Testing in Frisco Available at Toyota Soccer CenterDriveThru-Testing-Graphic-Nov4

The FREE COVID-19 drive-thru saliva testing continues  8 a.m. - 4 p.m., Monday - Saturday,  in the Red Corolla parking lot at Toyota Soccer Center. The site is the NW Corner of Technology Drive at World Cup Way.  (Follow this link for a PDF of the site map.) Testing is not located inside the stadium.

Testing is open to all North Texans, regardless of county or city residency.  However, anyone interested in getting a free COVID-19 test is required to register for an appointment at  

The saliva tests take less than 10 minutes to self-administer.  Results will be received within 48 – 96 hours.  The Curative Korva lab reports its test has an 89-percent accuracy rate. ‘Positive’ tests will be reported to county health departments. The free test is provided by the Texas Division of Emergency Management.

Follow this link for video instructions showing what participants can expect.  

Latest Government Updates - Declarations, Notices and Orders 

These are a summary of the most recent actions provided below.  View a more complete listing of all State, County and City declarations, notices and orders here.

Governor Abbott Expands Capacity for Certain Services in Texas; Bars to open up to 50% (October 7, 2020)

Governor Greg Abbott issued Executive Order to open bars and similar establishments at up to 50% in conjunction with county officials in qualifying counties, effective October 14, 2020. Executive Order GA-32 (PDF) 

  • Executive Order GA-32 (PDF)  also increases occupancy levels for all business establishments other than bars to 75% (in qualifying counties).
  • Qualifying Counties are those that reside in hospital regions with low COVID-19 hospitalizations (less than 15% of hospital capacity) as defined in Executive Order GA-31 as amended.

Governor Abbott Expands Capacity for Certain Services in Texas (September 17, 2020) FINAL_SpreadKindness-not-Virus-July3-SocialMedia

Governor Greg Abbott Expands Capacity for Certain Services in Texas and issued Executive Order GA-30 (PDF), relating to the continued response to the COVID-19disaster as Texas reopens.

Frisco City Council Amends Emergency Ordinance, Extends Disaster Declaration (November 17, 2020)

On November 17, the Frisco City Council amended its Emergency Ordinance (PDF) continuing the Mayor's amended disaster declaration of public health emergency. This ordinance will remain in effect through January 5, 2021 unless extended by Council.

Masks Required Statewide in Public Spaces

(July 2, 2020) Governor Abbott issued an Executive Order GA-29 (PDF) requiring all Texans to wear a face covering over the nose and mouth in public spaces.  Exceptions include, but not limited to, children under 10; eating, drinking or seated in restaurants; exercising outdoors; swimming; and driving with family passengers.  This order became effective Friday, July 3 at noon.  Read full release

Open Frisco, Open Texas Open_Frisco_Flyer_Updated_9.18.20

On September 17, Governor Greg Abbott issued a revised Executive Order GA-30 (PDF) to ‘Open Texas  which makes way for more business openings, increases capacities. See recommended state checklists for specific guidance for different types of businesses, venues, facilities, employers and customers.

Open Frisco at a glance guide  (Updated: September 18, 2020)

To learn more, access our Open Frisco, Open Texas web page where businesses can calculate its business capacity and find information about expedited processes for city permitting to help any business that may need the assistance.

Icon - Phone CallDSHS COVID-19 Call Center

The Department of State Health Services established a COVID-19 Call Center and set up an email box to receive incoming questions from the general public.


DSHS COVID-19 Call Center: 877-570-9779 or 2-1-1

Icon - Sign Up for Emails from the City of Frisco City of Frisco E-News & Updates

The City of Frisco uses an e-news platform to email our residents, businesses and stakeholders.

Register your email address on our online portal to receive emails from the city, including press releases, traffic alerts and our Focal Point Newsletter. Messages will come from "".

Icon - Search Button for Frequently Asked QuestionsCoronavirus Rumor Control

Stop the Spread of Rumors:  Both FEMA and the CDC have webpages to help the public distinguish between rumors and facts regarding the response to coronavirus (COVID-19) pandemic. 

Icon - Restaurant Inspection ScoresChild Care Options for Texas Frontline Workers

The U.S. Department of Health and Services provides this website to to help essential workers locate child care as well as employers, providers, and school districts interested in funding or providing child care.  


Outpatient Screening Services:

The Centers for Disease Control (CDC) recommends you contact your primary care physician (PCP) if you are sick. 

If you don’t have a primary care physician, free standing emergency rooms and urgent care clinics are also available.  Here is a list of private Frisco facilities offering outpatient screening services.  

Frisco hospitals are also offering outpatient screening resources:

Additional State and County Testing Resources:

Closures, Cancellations & Scheduled Changes

Many city facilities have closed or modified operations as a result of this declaration of public health disaster.  Many local grocery stores have also instituted 'senior hours' to serve customers 60+.  View the latest closures, cancellations and scheduled changes. 

Public Meetings

  • All City Board and Commission meetings are once again open to the public to attend.  Please be sure to check the specific agenda to verify the meeting location as some of the regular meeting rooms may not accomodate the recommended social distancing guidelines.