Community Emergency Response Team

Fall session will run September 16 - November 4, 2019
 Drill Day will be on November 9, 2019

 Our new online application is handled through a website called My Volunteer Page. If you are new to this site, you will start by creating a username and password. If you already have an account due to previous volunteer service, login and complete/update all required fields. Existing volunteers should  email education to notify us after you complete your application. Read more (PDF) to find step-by-step instructions.

The Frisco Fire Department prepares every day for emergencies that may threaten our community. But in the event of a major disaster, the number and type of calls could overwhelm Frisco's first responders and emergency services. In such cases, citizens may have to rely on each other for help, such as immediate life saving needs, until first responders arrive.

The Community Emergency Response Team (CERT) is an all-risk, all-hazard program training people to be better prepared to respond to emergency situations. CERT members give critical support to first responders in emergencies; provide victim assistance; organize volunteers; and collect disaster information to support first responder efforts.

Contact & Register:
 Questions can be directed to our Community Education Information line during normal business hours at 972-292-6351. Registration for the spring 2019 CERT class will start in the last half of 2018.


CERT training classes take place from 7 p.m. - 9 p.m. over a 8-week period. Specialized training given during the classes includes:

  • Disaster medical operations
  • Disaster preparedness
  • Fire suppression
  • Light search and rescue
  • Patient triage
  • Severe weather
  • Team organization
  • Terrorism
  • Treating life-threatening injuries

CERT is a positive and realistic approach to emergency and disaster situations where citizens may be initially unable to receive professional help following a disaster. CERT volunteers are trained to respond effectively and efficiently without placing themselves in danger.

The Federal Emergency Management Agency (FEMA) began promoting the CERT concept nationwide in 1994, using a model created by the Los Angeles Fire Department. Since then, CERTs have been established in hundreds of communities. The city of Frisco established its CERT in 2003.